Two Differences
Between The Public and Private Sectors
In Awareness, Openness and Reference to Resilience
1. Resilience is defined as the mental reservoir of strength and is what gives people the psychological ability to handle stress and hardship. It is related to mental health, and mental has a "threatening" connotation, and quite a few stigmas. The private sector, unlike the public, may hesitate to open the doors to mental health care or training on the subject into the organization.
However, there is also a growing understanding in the business sector that developing resilience:
· Is a skill, like any other skill, that affects the entire organization and does not necessarily deal with mental health problems that require professional intervention.
· Promoting mental health is not only the right thing to do but brings an advantage to the entire organization itself.
2. The private sector usually focuses more on asset protection while awareness in the public sector, such as the ministries of welfare, education, and security, focuses on people, especially building resilience since the people who work in those various professions are identified with the need for high mental resilience in order to cope with the communities they serve, such as teachers, social workers, soldiers, etc. In the private sector there is a misconception that coping with stress, changes, customers, sales, etc. does not affect the psyche at the same level.
In recent years, there has been a growing recognition that resilience is an important issue that can have a significant impact on individuals, workplaces and society as a whole Employees in the private sector can experience high level of stress as a result of overload, even to the point of mental breakdown, anxiety from organizational changes that threaten their role, status, jobs and future, inability to cope with conflicts, facing angry customers, crises in the organization, work life balance challenges and much more. This is where risk and stress management, agility and training are what resilient organizations focus on.
Various studies show that workplaces that prioritize resilience can see improvements in productivity, employee engagement and retention, as well as reductions in absenteeism and health costs. In addition, it is slowly and carefully recognized that promoting resilience is an important part of creating a positive organizational culture that values employee well-being and promotes a sense of community and support.
As in any field, learning the subject and transferring to employees the knowledge and concepts can only contribute to employees' personal and organizational resilience.
Ettner, S. L., Azocar, F., Branstrom, R. B., Rutter, C. M., & Arntz, D. L. (2019). The association of workplace mental health practices with employee outcomes in health care organizations. Medical Care Research and Review, 76(1), 3-26.
Deloitte. (2020). Mental health and the bottom line: Invest in mental health to build a resilient business and drive economic growth.
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