How would you know how resilient your organization is to changes, challenges and crises?
Why is this important at all and how do you measure organizational resilience?
Understanding your organization's resilience is essential.
It provides valuable insights into its ability to withstand, adapt, and recover from disruptions and challenges. When assessing your organizational resilience, it will help identify vulnerabilities, strengths, and areas for improvement, and then enables proactive steps to improve overall stability. When leaders know how resilient (or lacking resilience) the organization is, they can make informed decisions, allocate resources strategically, and implement resilience-building strategies.
How do you assess your organizational resilience?
It is worthwhile combining different methods in order to assess your organizational resilience. In this post I will focus on one.
Surveys and interviews with employees can provide qualitative insights into the organizational culture and its resilience factors.
An employee survey is a diagnostic and very effective organizational tool in perceiving important resilience gaps between employees and the organization. Identifying and analyzing gaps can provide valuable insights, gauging organizational resilience through the most important resource in the organization.
What should you measure in an organizational resilience survey?
The cognitive beliefs in the organization that relate to the collective mindset, organizational culture, and values. The cognitive beliefs that shape the way people in the organization perceive and interpret information, make decisions, and approach challenges. These beliefs form the cognitive infrastructure that influences organizational culture and behavior, and these largely play a crucial role in the context of organizational resilience because they determine how employees and leaders respond to disruptions, uncertainties, and changes.
A resilient organization fosters a positive cognitive belief system that encourages adaptation, learning, and innovation. When people share a common understanding and adopt a growth-oriented mindset, they are better equipped to navigate complex situations, learn from obstacles, and proactively tackle emerging challenges.
Cognitive preparedness of the organization improves the organization's ability to recover from adversity, seize opportunities and maintain long-term sustainability. Essentially, cognitive beliefs serve as the basis for building a flexible organizational culture that can effectively withstand and thrive in dynamic environments.
To all that I call R3 Model or Resilience Rooted in Reality.
Do you want to know how resilient your organization is?
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